News post

Fort Bend MUD 151 is Moving to a New Billing Software and Online Customer Portal

We are excited to announce that our District is moving to a new billing software and online customer portal to make managing your account even more convenient. This change will require a few steps on your part to ensure a smooth transition.

What does this mean for you?

If your account is currently enrolled in Auto Pay, please be advised that you will need to log in to thehttps://inframark.starnik.net/rp_default.aspx?imagefolder=edp%20 new portal and re-enroll to continue automatic payments. 

• Customer Portal - https://inframark.starnik.net/https://inframark.starnik.net
• Guest Pay - https://inframark.starnik.net/starnikERP/#/rp_guestpayhttps://inframark.starnik.net/starnikERP/#/rp_guestpay

New Account Number: You will receive a new utility account number. This new account number will on the bill that is sent the first week of November.

• The format for your current utility account number will change to a 6-digit format (xxxxxx).
• For Online Bill Payments there will be a separate payment ID in the form of (xxxxx-xxxxxxxxxx).

Auto Pay Action Required: If you are enrolled in Auto Pay, you must re-enroll in the service with your new account information.

Online Bill Payments Action Required: If you use your bank's online Bill Payment Service, you must update the mailing address.

• The new address is: Fort Bend County M.U.D. No. 151 PO Box 3264, Dept 10251 Houston, TX 77253-3264

Check Payments Action Required: If you are mailing a check, please continue to use the address located on the pre-printed payment coupon.

Questions?

If you have any questions or need assistance, please contact us at customerservice@inframark.com or call 832-467-1599. You can also visit our operator's website at https://www.inframark.comwww.inframark.com.